What information is collected if I install the beta firmware on my Smart Lock?

By installing the beta firmware, some information about your Smart Lock will be transmitted to Nuki.

Please note that in the beta firmware of the Smart Lock, we collect additional data through an MQTT client. This data is used by our developers to improve and optimize the Nuki devices. The information collected includes device specific information such as the Smart Lock ID, as well as information on connection quality and stability.
However, security relevant or personal data is not collected, and the information cannot be used to draw any conclusions about the behavior of individual users.

If you have any concerns about the data we collect, please don't hesitate to contact our Nuki support team. We are committed to being transparent about our data collection practices and answering any questions you may have.

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