How to activate Remote Access via Thread

The Smart Lock 4th Generation comes in two versions.

A) Smart Lock Pro (4th Generation)

Remote Access via Thread is already included.
As soon as you activate Matter, Remote Access is enabled, allowing you to control your Smart Lock remotely.

B) Standard-Version Smart Lock (4th Generation)

You can activate Remote Access via Thread through a one-time payment (€ 49,00):

  1. Activate Matter through your Nuki App.
  2. In the device settings, there are various options for managing the Matter connection. Choose "Remote Access" and click "Activate Now".
  3. The Nuki App will guide you through the purchase process.
  4. Once the purchase is successful, you can control your Smart Lock remotely via Thread.


Was this article helpful?



Contact us

Support Chat Chat status:

Support Hotline Show phone numbers

Email Support Send us an email, if you have any questions.
We are happy to help.


Support Request

Nuki Pro Partner Support