How do my guests get access to the accommodation?

An invitation is automatically sent to your guests before check-in.

Depending on your individual setup your guests receive invitation codes for locking via the Keypad and/or the Nuki app:

  • Setup without Keypad
    Guests receive an invitation code that authorizes them to lock and unlock the door with their smartphone. To redeem the invitation code, guests need to download the Nuki App.
    Within the booking period, they can lock and unlock the door as many times as needed via Bluetooth. The permission will be deactivated and deleted automatically afterwards.
  • Setup with Keypad
    Guests receive an individual entry code that allows them to lock and unlock the door directly via the Keypad. To use the entry code, guests don't even need the Nuki App. Within the booking period, they can lock and unlock the door as many times as needed with the Keypad entry code. The permission will be deactivated and deleted automatically afterwards.
  • For additional flexibility, you can choose both options. This way, your guests will receive invitation codes for the Nuki app and entry codes for the Keypad.

Remote access to the Smart Lock is not allowed for your guests due to security reasons.

Learn more:
How long are permissions valid for guests?
How do guests receive their invitation?
Can I customise the invitation message for my guests?



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