Add & manage Smart Door users

Share access permissions for your Nuki device with family and friends.

With the Nuki app you can easily share access permissions with your family and friends.

Invite users

To generate an invitation, select the desired device in your Nuki app. Select "Settings" > "Lock permissions" > "Users". The “Users” section shows you all the app permissions for your device. Here you can add a new user. If you have remotes access to your device, it works even from afar.
By creating the new user an invitation code is generated. You can share invitation codes with your Nuki app, e.g. via text message or email with the invited person.
Additionally a QR code will be generated. To redeem the invitation, the invited person can simply scan the QR code with their smartphone. 
Invitation codes can only be redeemed once within 48 hours.

To invite a person to your Nuki in an instant, you can also open the menu (top left) and choose "Invite person".

Manage users

To manage users, tap on the desired Nuki device in the Nuki app and enter the device settings. Then go to "Lock Permissions" > "Users". Now you can see the already authorized app users and you can edit them, or invite new people to access your device.

Add a Smart Door via Bluetooth

To pair a Smart Door via Bluetooh with your Nuki app, proceed as follows:
1) Install the Nuki app on your smartphone.
2) Open the Nuki app on your smartphone an choose "Add devices" > "Smart Door". Follow the instructions in the Nuki app to pair the Smart Door with the app.
3) When the pairing is complete, you can lock the Smart Door with your smartphone.

To prevent guests from pairing your Nuki Smart Door directly with other smartphones, deactivate the “Bluetooth Pairing” option.
Open your Nuki app and go to: "Settings" > "Features & Configuration" and disable the option "Bluetooth Pairing".
When Bluetooth Pairing is deactivated, you can only add new Smart Door users via invitation code.

Add a Smart Door via invitation code

To add a Smart Door via invitation code, proceed as follows:
1) Install the Nuki app on your smartphone.
2) Open the Nuki app on your smartphone an choose “Enter invitation code”.
3) After entering a valid invitaiton code, you can lock the Smart Door with the new smartphone.



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