Using a new smartphone

When you want to use a new smartphone, all you have to do is create a permission for your new device, as if you were a new user. You can delete the permission for the old smartphone.

More information about adding and managing users.

All the Smart Door settings, the permitted users and the activity log of your Smart Door still remain, since they are stored directly on the Smart Door, not on the phone. The configuration is not lost if you want to use a new smartphone.

Tags: new phone, new smartphone

Was this article helpful?

Contact us

Support Hotline Due to the current high ticket volume we regret to inform you that our hotline is not available at the moment. We kindly ask you to send us your request by using the contact form.

Email Support Send us an email, if you have any questions.
We are happy to help.

Support Request

Nuki Pro Support