Installation of the built-in door sensor (Beta)

Contents of this article are valid for:
  • Built-in door sensor
  • Smart Lock 2.0

The door sensor is built into the Smart Lock 2.0. As a counterpart, the door sensor has a magnet, which has to be mounted to the door frame on the inside of the door. Depending on whether your door is opened inwards or outwards, one of the following installation options must be used.

Option A - Door opens inwards

For best position recognition the magnet must be mounted parallel at the height of the lower edge of the Smart Lock (not at a 90° angle, but parallel). The distance between Smart Lock and magnet should be as small as possible. When the door is closed, the gap between door and magnet should be only a few millimetres. Move the door slowly during each calibration step, so that the sensor has enough time to measure the magnetic field strength.

Smart Lock 2.0 and the respective door sensor. If your door opens inwards, place it parallel on the inside of your door frame.

Option B - Door opens outwards

When your door opens to the outside, the magnet must be mounted at a 90° angle at the height of the lower edge of the Smart Lock. For optimal position detection, the distance between the front of the Smart Lock and the magnet should be approximately 4-5 cm when the door is closed.

If the installation at a 90° angle is not possible, then the installation must be carried out parallel, in the same way as with doors opening inwards (see above Option A - Door opens inwards). Move the door slowly during each calibration step, so that the sensor has enough time to measure the magnetic field strength.

Smart Lock 2.0 and the respective door sensor. If your door opens outwards, place it in a 90° angle on the inside of your door frame.

Troubleshooting

  • If the door sensor calibration fails, try again and move the door slower during each calibration step, so that the sensor has more time to measure the magnetic field strength.
  • During the calibration step of leaning the door slightly against the door frame, leave a gap of at least 2-3 cm open.
  • Due to external influences the door sensor of your Smart Lock may display a wrong status. If the door sensor is jammed or does not show the correct status, you can resolve the issues with the Nuki App. Open the Nuki App on your smartphone, tap on the desired Smart Lock and enter the lock settings. Then go to “Features & Configuration”. Here you can find the option “Resolve door sensor issues” to eliminate the problem. If the door sensor still does not work reliably after that, then recalibrate it.


Was this article helpful?