Pairing a Bridge with a Nuki device

You can upgrade your Smart Lock, Opener or Smart Door with a Nuki Bridge to connect it with the Internet and control it from afar.

One Nuki Bridge can be paired with several devices. It is important that every Nuki device is within Bluetooth range of the Bridge and that there is a good connection between the devices.

A)  Pairing via Nuki app

Open the menu in the Nuki app (top left) and choose “Manage Bridge” to search for your Bridge in maintenance mode. Then you can pair the desired Nuki device with the Bridge comfortably via the Nuki App.

B)  Pairing without Nuki app

You can also connect a Nuki device and the Nuki Bridge without using the Nuki app (after successfull initial Bridge setup). To pair the Bridge with your device, press and hold the button on both your Nuki device (e.g. Smart Lock) and your Bridge for 5 seconds to connect them with each other. The devices are in pairing mode when the lights are permanently glowing. The pairing is complete when the Nuki device and the Bridge stop glowing and the Bridge LED is flashing for 3 seconds afterwards.

Nuki Button on the Smart Lock


Troubleshooting

If the pairing between Smart Lock and Bridge did not work, the devices automatically leave the pairing mode after 60 seconds. If the Bridge LED is not flashing for 3 seconds after the pairing, the pairing was not successful. Please try it again and make sure that the Bridge is inserted into a power socket within max. 5 meters distance to the device. In case of a wider distance the Bluetooth connection might not work.
Please follow the troubleshooting steps listed here.



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