Smartphone lost / forgotten / battery died

There are several possibilities to enter your home without a smartphone:

  • You can still use your existing, mechanical key if your cylinder is equipped with an emergency function function. 
  • You can ask another authorized person (friends, family) to open the door for you. If you have a Nuki Bridge, this even works from afar.
  • Good alternatives to also open your door simply and quickly without a smartphone are the Nuki Keypad and the Nuki Fob.

At a power level of 20% Nuki will notify you via the Nuki app and directly on the Smart Lock. So there is enough time to replace your batteries of your Smart Lock. More information regarding the batteries you can find here.



Was this article helpful?



Contact us

Support Hotline
International: +1 (915) 600-7233
Germany: 0800 880 8710
Austria: +43 720 880010
Switzerland: 0800 880 871
United Kingdom: +44 1688 212012
   
Mon-Fri: 9am-6pm (CET)

Email Support Send us an email, if you have any questions.
We are happy to help.


Support Request

Nuki Pro Support