Using a new smartphone

When you want to use a new smartphone, all you have to do is create a permission for your new device, as if you were a new user. You can delete the permission for the old smartphone.

More information about adding and managing users.

All the Smart Lock settings in the administration, the permitted users and the activity log of your Smart Lock still remain, since they are stored directly on the Smart Lock, not on the phone. The configuration is not lost if you want to use a new smartphone.

Tags: new phone, new smartphone

Was this article helpful?

Contact us

Support Hotline
International: +1 (915) 600-7233
Germany: 0800 880 8710
Austria: +43 720 880010
Switzerland: 0800 880 871
United Kingdom: +44 1688 212012
Mon-Fri: 9am-6pm (CET)

Email Support Send us an email, if you have any questions.
We are happy to help.

Support Request

Nuki Pro Partner Support