| State | LED signalization | |
|---|---|---|
| Smart Lock locked, inactive | The LED ring is off. |  |
| Smart Lock unlocked | The top segment of the LED ring flashes 1x every 1.5 seconds. |  |
| Pairing mode The Smart Lock can be connected with other Bluetooth devices. |
The LED ring is permanently glowing. |  |
| Maintenance mode The firmware of the Smart Lock can be updated or reset to factory settings. |
The top segment of the LED ring is permanently glowing. |  |
| Battery state crititcal Please replace the batteries. |
Unlocked state: The top segment of the LED ring flashes 3x every 5 seconds. Locked state: The top segment of the LED ring flashes 2x every 10 seconds. |
|
| Motor blocked Make sure that your Smart Lock is mounted correctly and the door is unlocked and open. |
After a locking operation the LED ring flashes evenly for 10 seconds. After that, the top segment of the LED ring flashes 3x every 15 seconds. | |
| Uncalibrated The Smart Lock is not calibrated. The status was lost due to external influences. Please calibrate it with the Nuki app. |
The top segment of the LED ring flashes 6x every 15 seconds. | |
Signalization on the Smart Lock
Was this article helpful?
495 out of 966 found this helpful
Contact us
Email Support
Send us an email, if you have any questions.
We are happy to help.
Support Request
Nuki Pro Partner Support
We are happy to help.
Support Request
Nuki Pro Partner Support
