Initial setup of your Smart Lock

The Nuki app guides you through the initial Smart Lock setup

To set up your Smart Lock with the Nuki app, install the app on your smartphone and open it. Then the Nuki app guides you through the required steps.

1) Connect your Smart Lock with the Nuki app

You have to activate Bluetooth on your smartphone, so that the Nuki app can find the Smart Lock. When your Nuki app scans for the Smart Lock, hold down the button on the Smart Lock for 5 seconds until the LED ring is permanently glowing. Stay within Bluetooth range during the setup.

2) Select your door fitting

Nuki Smart Lock can pull the latch and is therefore suitable for doors with handle as well as for doors with knob on the outside.

3) Calibration

During the initial setup the Smart Lock calibrates itself and adapts to your door.

You received an invitation code for using a Nuki device? To get access to the device:
1) Install the Nuki app on your smartphone and open it.
2) Select "Enter invitation code" and follow the instructions in the Nuki app

Your device is already set up? You can pair the device with the Nuki app on site via Bluetooth:
1) Install the Nuki app on your smartphone and open it.
2) Select "Add new Smart Lock". Follow the instructions in the Nuki app

To prevent your guests from pairing their smartphone directly with your Smart Lock, Bluetooth pairing can be disabled. Open the Nuki app and go to: "Settings" > "Features & Configuration" and deactivate the option "Bluetooth Pairing". If Bluetooth pairing is disabled, new users can only be added via invitation code.



Was this article helpful?



Contact us

Support Hotline
International: +1 (915) 600-7233
Germany: 0800 880 8710
Austria: +43 720 880010
Switzerland: 0800 880 871
United Kingdom: +44 1688 212012
   
Mon-Fri: 9am-6pm (CET)

Email Support Send us an email, if you have any questions.
We are happy to help.


Support Request

Nuki Pro Partner Support