What can I do if I don't have my smartphone with me or the battery is empty?

There are several possibilities to enter your home without a smartphone.

  • Mechanical key
    You can still use your existing, mechanical key.
  • Friends & family
    You can ask another authorized person (friends, family) to open the door for you. If you have online access to your Nuki device, this even works from afar.
  • Smart accessories
    Good alternatives to open your door simply and quickly without a smartphone are the Nuki Keypad and the Nuki Fob.

Note: At a power level of 20% Nuki will notify you via the Nuki app and directly on the device trough LED signalization. So there is enough time to replace your batteries of your Nuki device.



Was this article helpful?



Contact us

Support Chat Chat status:

Support Hotline Show phone numbers

Email Support Send us an email, if you have any questions.
We are happy to help.


Support Request

Nuki Pro Partner Support