When will I receive my order?

To track an order, log-in to My Account.

You will find an overview of your most-recent order in your customer account, under Orders. Click on "Show" to see details on the relevant order, such as

- the included items
- the delivery address you have provided
- the selected payment method
- the order amount
- the payment status
- the shipping status

As soon as your product has been handed over to our logistics partner, you will find a tracking link under "Shipping". This allows you to exactly trace the delivery status of your package.



Was this article helpful?



Contact us

Support Hotline
International: +1 (915) 600-7233
Germany: 0800 880 8710
Austria: +43 720 880010
Switzerland: 0800 880 871
United Kingdom: +44 1688 212012
   
Mon-Fri: 9am-6pm (CET)

Email Support Send us an email, if you have any questions.
We are happy to help.


Support Request

Nuki Pro Partner Support