When will I receive my order?

To track an order, log-in to My Account.

You will find an overview of your most-recent order in your customer account, under Orders. Click on "Show" to see details on the relevant order, such as
  • the included items
  • the delivery address you have provided
  • the selected payment method
  • the order amount
  • the payment status
  • the shipping status

As soon as your product has been handed over to our logistics partner, you will find a tracking link under "Shipping". This allows you to exactly trace the delivery status of your package.



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