How do I know if the batteries or the Power Pack of my Smart Lock are empty?

Nuki will inform you in several ways if the batteries or the Power Pack of your Smart Lock are running low.

Nuki App
As soon as the battery status of your Nuki Smart Lock drops below 20%, you will receive a notification in the Nuki app. You can find the notification by tapping on the bell symbol at the top right.

A blinking Smart Lock
In addition to the message in the Nuki app, the LED on the Smart Lock also signals that the batteries of your Smart Locks will soon be empty.

Push notification
You can additionally receive push notifications informing you when the battery level drops below 20%.

Email notification
If you use a Nuki Web account, there is also the possibility to get notified by email when the battery level of your Smart Lock has dropped to a critical level.



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