How do I know if the batteries or the Power Pack of my Smart Lock are empty?

Nuki will inform you in several ways if the batteries or the Power Pack of your Smart Lock are running low.

  1. Nuki App

    As soon as the battery status of your Nuki Smart Lock drops below 20%, you will receive a notification in the Nuki app. You can find the notification by tapping on the bell symbol at the top right.

  2. A blinking Smart Lock

    In addition to the message in the Nuki app, the ring of lights on the Smart Lock also signals that the batteries of your Smart Locks will soon be empty.

  3. Push notification

    You can additionally receive push notifications informing you when the battery level drops below 20%.

  4. Email notification

    If you use a Nuki Web account, there is also the possibility to get notified by email when the battery level of your Smart Lock has dropped to a critical level.



Was this article helpful?



Contact us

Support Hotline
International: +1 (915) 600-7233
Germany: 0800 880 8710
Austria: +43 720 880010
Switzerland: 0800 880 871
United Kingdom: +44 1688 212012
   
Mon-Fri: 9am-6pm (CET)

Email Support Send us an email, if you have any questions.
We are happy to help.


Support Request

Nuki Pro Support