What are the necessary conditions for remote access?

Activate the Built-in Wi-Fi of your Smart Lock 3.0 Pro and enjoy full online access.
The Nuki Smart Lock 3.0 Pro is equipped with a built-in Wi-Fi module. This means you no longer need any further accessories to control it remotely.

To activate the Built-in Wi-Fi, the following requirements must be met:

  • Your Smart Lock 3.0 Pro can be connected to any Wi-Fi with a 2.4 GHz signal.
    Note that a 5 GHz Wi-FI is not supported.
  • Make sure that your Smart Lock has a very good Wi-Fi connection to your router.
  • If the Wi-Fi signal strength is limited, reduce the distance between the router and your Smart Lock 3.0 Pro to optimise the Wi-Fi signal strength.

Remote access for all other versions of the Nuki Smart Lock is only possible via the Nuki Bridge. Requirements for the installation of the Nuki Bridge can be found here.

Was this article helpful?

Contact us

Support Hotline
International: +1 (915) 600-7233
Germany: 0800 880 8710
Austria: +43 720 880010
Switzerland: 0800 880 871
United Kingdom: +44 1688 212012
Mon-Fri: 9am-6pm (CET)

Email Support Send us an email, if you have any questions.
We are happy to help.

Support Request

Nuki Pro Partner Support