Security through PIN protection

Protect your Smart Lock against unauthorized access

By setting up a four-digit PIN code you can protect your Nuki Smart Lock (Features & Configuration, Activity log and Lock Permissions) against unauthorized access. To set a PIN, tap on the desired Smart Lock in the Nuki app and open the lock settings. Then select "Features & Configuration". Here you can configure the PIN under the option "Change PIN".

Every user who knows the PIN code can make changes to the Smart Lock configuration. This means that there is no exclusive administrator for the Nuki app. There are users who either have the PIN and can therefore view the areas mentioned above, and there are users who do not have access to configuration, activity log and lock permissions, because they do not know the PIN.

Forgot PIN

If you have forgotten the PIN code for your Smart Lock and no other user knows the PIN, you must reset the Smart Lock to factory settings to regain access to the PIN-protected areas.

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