Bridge installation guide

This article concerns:
  • Bridge
  • Smart Lock
  • Opener
  • Smart Door

The Bridge connects your device to the internet, making it accessible remotely for authorized users. Setting up the Bridge is quick and straightforward with the Nuki App.

Step-by-Step instructions for installing the Bridge

  1. Enter maintenance mode:
    - Plug the Bridge into a power socket near your Nuki device (within 5 meters).
    - The Bridge enters maintenance mode automatically. If previously set up, press and hold the button for 10 seconds while plugging it in. A flashing LED indicates maintenance mode.
  2. Connect via Nuki App:
    - Open the Nuki App, go to the main menu (three bars on the top left corner), select „Manage devices” > „Bridge”.
    - Follow the in-app instructions to complete the setup.
  3. Configure Wi-Fi settings:
    - Select your Wi-Fi network and enter the password.
    - Optionally, activate the API.
    - Save the settings. A green dot will indicate successful connection of Server and Bridge.
  4. Pair your device:
    - Tap the plus (+) in the app to connect your Nuki device to the Bridge.
    - The Bridge and device are now paired and ready for use.
Tip!
  • Ensure the Bridge is within 5 meters of the device, with no walls or doors in between.
  • Use the 2.4 GHz Wi-Fi signal.
  • Enable Bluetooth on your mobile device during setup.
  • If connection issues occur, reboot the Bridge by unplugging the Bridge for a moment.
  • If the pairing via Nuki App cannot be completed, use the button pairing.

Pairing a Bridge with a new device

You can either pair your Bridge and the Nuki device via the Nuki app or via button pairing.

  • Via Nuki App:
    Go to the main menu, select „Manage devices” > „Bridge” and follow the in-app instructions to pair your Nuki device with your Bridge.
  • Via button pairing:
    Press and hold the button on both the Bridge and device for 5 seconds. Lights will glow during pairing and flash for 3 seconds upon completion.


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