Email verification

Easy and secure registration via email verification

For all users who want to access all Nuki features comfortably from their computer, we offer Nuki Web. Nuki Web is a platform on our Nuki servers on the Internet, which allows you to control your Nuki device from any Internet-enabled device. Furthermore, numerous integrations like Google Home or Alexa are based on Nuki Web. For this purpose, required data is synchronized with the Nuki server and temporarily stored there. Detailed information about data usage can be found in our privacy statement. Security concepts and encryption protect your data from access by others at any time.

If you want to use Nuki Web, you need a Nuki Web account. To make the registration as secure as possible we offer email verification.
We collect your email address and name during the registration process. By linking your Nuki Web account to your email address, we make sure that all service emails you want to receive from Nuki are sent to the correct email address.
This way you can be sure to be informed about your Nuki Web account at any time.


How registration via email verification works

To successfully register for your Nuki Web account, enter your name and email address into the registration form. Now set your personal password. We support you in choosing a secure password!

To make sure that the given mail address is correct, we will send you a verification code to your email address.

Simply enter this code in the field provided in the registration form. Alternatively, open the link that we have attached to the email.

Please note that this email verification has to be completed to complete the registration for Nuki Web.

After verifying your email address, the email address will be linked to your Nuki Web account. This means that all email notifications will be sent to this email address in the future. By verifying your email address you can exclude typing errors. This way you can be sure to stay informed about your Nuki Web account at any time.

Troubleshooting

The entered verification code is invalid?
If you get the error message that your code is invalid when entering the verification code, this can have several reasons.
As a first step, please check if you have entered the code correctly. Alternatively, just follow the link you will find in the same email.
The verification code is only valid for a few minutes. If your code expired before you could enter it, please start the registration process again.

You did not receive a verification code?
If you did not receive your verification code via email, check the email address you entered during registration. If it is correct, check your spam folder. Please note that the verification code is only valid for a few minutes. If necessary, restart the registration process.



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