Installation requirements for the Keypad 2

Most smart access solutions from Nuki can be used with the Keypad 2

The new Keypad 2 can be used with the following smart access solutions of Nuki:

  • Nuki Smart Lock 3.0
  • Nuki Smart Lock 3.0 Pro
  • Nuki Smart Lock 2.0
  • Smart Door

The Smart Lock of the first generation is not supported by the Keypad 2.

Firmware

To use all features of your Keypad 2, please make sure that the firmware of your Nuki access solution is up to date. If an update ist available, please update the firmware of your device.

One Keypad for one access solution

Please note that your Keypad can only be paired with one Smart Lock at a time. Also, multiple Keypads cannot be connected to the same Smart Lock at the same time. If you pair your Smart Lock with a new Keypad, the previously used Keypad is disconnected. This happens automatically as soon as you pair your new Keypad with your Smart Lock. Learn more.

Keypad 2 Pro

The Keypad 2 is also available in the Pro variant.
The Keypad 2 Pro is designed for seamless installation in a wall or door. The direct power connection provides added convenience. Therefore, installation requires cutting and wiring. Nuki recommends having the installation performed by a professional.
Here you can find Nuki partners who can provide you with competent advice.



Was this article helpful?



Contact us

Support Chat Chat status:

Support Hotline Show phone numbers

Email Support Send us an email, if you have any questions.
We are happy to help.


Support Request

Nuki Pro Partner Support