Where can I manage orders and services?

Manage your orders, returns and services directly

In the Nuki Shop you will find your “My Account”-area.

Your account will be created automatically when you place an order in the Nuki Shop. Here you can manage your orders, returns and services directly.

  • Orders
    Manage your orders, track shipments or return orders if needed.
  • Referrals
    Recommend Nuki to your friends and benefit from exclusive discounts and incentives. Learn more about our Nuki referral program.
  • Account Details
    Check and change your data if needed. You can change the name, email address and password used for your account at any time.
  • Nuki Club
    Enjoy exclusive offers for Nuki Club members. Learn more about the Nuki Club and the free membership.
  • My Services
    Manage your Care & Protect and Guarantee Plus packages. Learn more about Nuki Care & Protect - the carefree package for your Smart Lock.


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