FAQ

• How long is the activity log data stored via Nuki Web?

  Extend the duration of activity log data retention with Nuki Smart HostingWe are very pleased that Nuki Web and our p...

• Why are we switching to a paid model for the partner integrations and the Short Rental API?

  To be able to continue offering our services at the highest quality standards, we created Nuki Smart Hosting. This en...

• How do I get the 15% discount on Nuki accessories?

  The discount is valid for the entire duration of your Smart Hosting subscription.To redeem your hardware discount, pl...

• Can I also use the partner integrations or Short Rental API without Nuki Smart Hosting?

  Our partner integrations are restricted to our Smart Hosting Services. You can always use your Nuki devices - such as...

• How do I receive premium support?

  Prioritized handling of your request within three hours during our business hours. To benefit from the premium suppor...

• Why are we switching to a paid model for the partner integrations and the Short Rental API?

  To be able to continue offering our services at the highest quality standards, we created Nuki Smart Hosting. This en...