Troubleshooting

• Improving Auto Unlock

  With Auto Unlock Nuki unlocks your door automatically when you come home. How to improve the quality of the Smart Ac...

• Auto Unlock filter

  With Auto Unlock Nuki unlocks your door automatically when you come home. Auto Unlock filter In the case that you co...

• Connection status

  With the Nuki app you can view detailed information about the connection status of your Nuki Smart Lock. To view the...

• Forgot PIN

  By setting up a four-digit PIN code you can protect your Nuki Smart Lock (administration, activity log and user mana...

• Lowering the volume

  The motor of the Nuki Smart Lock operates at a certain volume because it needs power to lock your door. The perceive...