Troubleshooting
-
Improving Auto Unlock
With Auto Unlock Nuki unlocks your door automatically when you come home. How to improve the quality of the Smart Ac...
-
Auto Unlock filter
With Auto Unlock Nuki unlocks your door automatically when you come home. Auto Unlock filter In the case that you co...
-
Connection status
With the Nuki app you can view detailed information about the connection status of your Nuki Smart Lock. To view the...
-
Forgot PIN
By setting up a four-digit PIN code you can protect your Nuki Smart Lock (administration, activity log and user mana...
-
Lowering the volume
The motor of the Nuki Smart Lock operates at a certain volume because it needs power to lock your door. The perceive...
Contact us
Support Hotline
International: | +1 (915) 600-7233 |
Germany: | 0800 880 8710 |
Austria: | +43 720 880010 |
Switzerland: | +41 44 505 16 16 |
United Kingdom: | +44 1688 212012 |
Mon-Fri: | 9am-6pm (CET) |
Email Support
Send us an email, if you have any questions.
We are happy to help.
Support Request
Nuki Pro Support
We are happy to help.
Support Request
Nuki Pro Support