This is where you will find support information for our products

Power supply

Nuki Power Pack

The Nuki Power Pack is a powerful rechargeable battery pack for your Nuki Smart Lock. It is compatible with every Nu...
Smart Lock batteries

Nuki Smart Lock works with four standard AA batteries. These are included in your Nuki package. You can get new ones...

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Support Hotline

International:	+1 (915) 600-7233
Germany:	0800 880 8710
Austria:	+43 720 880010
Switzerland:	0800 880 871
United Kingdom:	+44 1688 212012

Mon-Fri:	9am-6pm (CET)

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Support Request

Nuki Pro Support