FAQ

• Is the Keypad weather-resistant and suitable for outdoor use?

  Yes, the Keypad is weather-resistant and also suitable for outdoor use. It has a protective silicone surface to withs...

• Do I need a Bridge to use the Keypad?

  No, you do not need a Bridge to use the Keypad. However, without the Nuki Bridge, entry codes cannot be remotely crea...

• Can I use more than one Smart Lock with one Keypad?

  No, the Keypad can always only be paired with one Nuki Smart Lock.You can assign up to 200 custom entry codes for you...

• How can I assign or revoke Keypad rights?

  You can simply and quickly generate up to 200 entry codes with the Nuki app.Creating an entry codeTo create an entry ...

• I forgot the security code for my Keypad. What can I do?

  During the initial setup of the Nuki Keypad, a 6-digit security code must be assigned to protect your Keypad against ...

• What should I do if my Keypad gets stolen?

  The Nuki Keypad is mounted on the outside of your door, which is why outsiders can also see it. If your Keypad gets s...