FAQ

• How long is the activity log data stored via Nuki Web?

  Extend the duration of activity log data retention with Nuki Smart HostingWe are very pleased that Nuki Web and our p...

• How can I manage my Smart Lock using the computer?

  With Nuki Web, you can easily, quickly, and clearly manage and operate your Smart Lock with your computer. In additio...

• How do I activate Nuki Web?

  Activate Nuki Web via the Nuki app.Select the desired Smart Lock in the Nuki app and go to the lock settings. Afterwa...

• I've forgotten my Nuki Web log-in details. What can I do?

  If you have forgotten which e-mail address you've used for Nuki Web, we will gladly check the Nuki Web account we hav...