FAQ

• Is the Nuki Fob compatible with every Smart Lock generation?

  Open your door with the smart accessories from Nuki. With the Nuki Keypad or the Nuki Fob you can open your door in j...

• From what distance can I lock my door using the Fob?

  The average Bluetooth range varies between 5 and 15 metres, as a result of structural conditions in place. Under opti...

• What can I do if my Fob doesn't lock at the push of a button?

  First, check whether you can control the Smart Lock from the inside. If you only experience problems from the outside...

• Can I deactivate a Fob in case of loss?

  You can temporarily restrict access permissions for the Fob or also deactivate them.User management takes place throu...

• Can I control more than one Smart Lock with one Nuki Fob?

  A Fob can receive rights for up to 100 Smart Locks. If you connect your Fob to over 100 door locks, the oldest right ...

• Why does my Fob sometimes lock instead of unlock the door?

  Intelligent locking: The Fob unlocks a locked door and locks an unlocked door."Intelligent Locking" is active by def...