FAQ

• After updating my iPhone to iOS 15, the Auto Unlock feature does not work properly. What can I do?

  After updating your iPhone to iOS 15, Auto Unlock may not work as reliably as you are used to. Nuki uses the location...

• Can I use the Nuki app with iOS and Android smartphones?

  The Nuki app is available for iOS (e.g. Apple iPhone) and Android (e.g. Samsung, Huawei) smartphones. You can downloa...

• In what languages is the Nuki app available?

  We currently offer the Nuki app in the following languages: German English French Dutch Italian Spanish Czech Slovak...

• How can I be sure I am using the latest version of the app?

  Activate automatic updates for the Nuki app in the relevant app store. This way, you'll be sure you're always using t...

• How can I assign, restrict, or delete an access permission?

  You decide whether, when, and for which time frames you assign rights. You can assign permanent rights or rights whic...