FAQ

• How long is the activity log data stored via Nuki Web?

  Extend the duration of activity log data retention with Nuki Smart HostingWe are very pleased that Nuki Web and our p...

• Why are we switching to a paid model for the partner integrations and the Short Rental API?

  To be able to continue offering our services at the highest quality standards, we created Nuki Smart Hosting. This en...

• How do I get the 15% discount on Nuki accessories?

  The discount is valid for the entire duration of your Smart Hosting subscription.To redeem your hardware discount, pl...

• Where can I find an overview of possible Smart Home integrations?

  The Nuki Smart Lock is compatible with a wide range of Smart Home systems. With the right Smart Home Hub, the electro...

• Alexa only unlocks my door, instead of opening it completely. What can I do?

  You can also use your Smart Lock with the Nuki Smart Home skill for Alexa. Please note that Alexa makes a difference ...