My Account

• Where can I manage orders and services?

  Manage your orders, returns and services directly In the Nuki Shop you will find your “My Account”-area. Your accoun...

• Warranty and Guarantee

  On the safe side with Guarantee Plus What is the difference between warranty and guarantee? Warranty is defined as...

• Where can I manage my Nuki services?

  Manage your services in your "My Account" area Log in to your "My Account" area and manage your service packages un...

• Refer a Friend

  Refer Nuki to your friends and benefit from exclusive discounts If you placed an order in the Nuki Web Shop or if yo...

• Nuki Club: Where can I keep track of benefits?

  All benefits are managed through your free Nuki Club dashboard The Nuki Club is a program for our customers who own ...

• Nuki Premium Support: How do I get prioritised support?

  Use the form in your "My Account" area to benefit from the Nuki Premium Support If you have a valid Smart Hosting su...

• How can I cancel my service package?

  Manage your services in your "My account" area You can manage and change your services in your Nuki account under “M...